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Delivery

Shipping And Handling

The minimum order for FREE delivery is £100 plus vat. For delivery to certain areas of Scotland, Offshore Islands (Scottish Islands, Channel Islands), Northern Ireland & Eire the minimum order for free delivery is £1000. We are happy to quote for carriage if your order does not meet the criteria for free delivery.

We will take all reasonable steps to deliver your order within the time indicated. However, we will not be under any liability to you in respect of any failure to deliver within this timescale or on any particular day or dates. Customers who use our Courier Delivery service MUST provide a delivery address where the order can be accepted and signed for. i.e. your home, a neighbour or your workplace.

There are several days each year that we cannot despatch chocolate orders due to extremes of temperature. (over 28 degrees) and extremes of weather. These are circumstances byond our control & we will not be under any liability to you in respect of failure deliver within this timescale or on any particular day or dates.
 

Delivery Schedule

Most of our products are made to order. We aim to turn your order around within 7 days of receiving the order. During peak times this can increase to 2 weeks.
Delivery and the customers' acceptance of the Confectionery shall be deemed to have taken place upon the signed delivery note by the customer or any agent, employee, nominee, representative of the customer or by an independent carrier. We will take reasonable steps to deliver your order within the times indicated. However, we will not be under any liability to you in respect of failure to deliver within this timescale or any particular days or dates. Customers MUST provide a delivery address where the order can be accepted and signed for. The cost of failed delivery will be passed to the customer.

 

FORCE MAJEURE

We will not be held responsible for failure or delay in carrying out our obligations under the contract arising out of any cause outside of our reasonable control or by the inability to procure materials or articles except at a higher price due to any such cause and in such circumstances we shall be entitled by notice to terminate the contract in whole or in part without incurring any liability whatsoever to you.
 

RETENTION OF RISK AND TITLE:

The risk in the goods shall pass to you on delivery. All goods, delivered or not, remain our property until payment in full is received. Until such time payment in full is made you shall retain such goods separately from other goods and clearly mark them in such a way that they can be readily identified as being our property, and any payment received by you for any sale of such goods must be held in a separate account in trust for us. In the event of non-payment by you for such goods we will, without loss of any rights or remedy, remove from your possession those goods belonging to us in accordance to these conditions and we shall be entitled to enter upon the property where the goods are stored and repossess and remove the same. You hereby grant us an irrevocable license to enter your premises for the said purposes. Title of goods supplied remains vested in the seller until the invoice price has been paid in full